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Spam blocked - Problems with new version

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09 Mar 2019 13:49 - 22 Mar 2019 13:29 #1 by SiKoDr
SiKoDr created the topic: Spam blocked - Problems with new version
Hello,

after the new update it is not possible to send messages anymore. On screen there comes the message "spam blocked".

Can you fix this?

Thanks a lot!
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09 Mar 2019 22:57 #2 by Demis [Fox-Labs]
Demis [Fox-Labs] replied the topic: Spam blocked - Problems with new version
There is something wrong in your installation.
Could you please install Fox Contact again? Do not uninstall it, just install the same version again.

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10 Mar 2019 07:19 #3 by SiKoDr
SiKoDr replied the topic: Spam blocked - Problems with new version
Hi, Thanks for your response!
I'm afraid but it still doesn't work. It doesn't work on both of my websites.
Could there be another problem?
Thank you!
Regards, Silas

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10 Mar 2019 21:12 #4 by Krabtus
Krabtus replied the topic: Spam blocked - Problems with new version
I have the same problem with version 3.9.6.

What's going on there? Is there a solution? The suggestion not to uninstall the component but just install the same version over it has not helped me either.

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12 Mar 2019 19:26 #5 by Krabtus
Krabtus replied the topic: Spam blocked - Problems with new version
Is there already a solution to the problem?

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13 Mar 2019 09:34 #6 by TENDIL
TENDIL replied the topic: Spam blocked - Problems with new version
Hello I have the same problem with the latest version of fox contact 3.9.6 and the log file says: "Form data validation failed.
This is not an error: the user has just entered void or incorrect data".

Except that I do not see where the form was wrongly entered ...? see pj (Spam attempt blocked)



I tried to disable the spam function and the behavior is the same. I reduced the number of fields to enter and it's the same too

I planned to update all my sites on the latest version of Fox contact but as it is not an isolated case I prefer to have your return ...

Thank you in advance ;)
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15 Mar 2019 17:31 - 17 Mar 2019 15:55 #7 by Demis [Fox-Labs]
Demis [Fox-Labs] replied the topic: Spam blocked - Problems with new version
Krabtus,
we are trying to reproduce the problem and at the same time we are working to let you disable that function.

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16 Mar 2019 16:52 #8 by Demis [Fox-Labs]
Demis [Fox-Labs] replied the topic: Spam blocked - Problems with new version
Contacted users through private message.

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17 Mar 2019 15:55 #9 by Demis [Fox-Labs]
Demis [Fox-Labs] replied the topic: Spam blocked - Problems with new version
@Florent and @Tobias,
could you at least provide the URL of your websites? A first hand look at the page could possibly tell us several aspects about current settings, which style you use, the markup in its context, as well as other details which are important when it comes to troubleshooting.
The following user(s) said Thank You: TENDIL

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20 Mar 2019 10:24 #10 by cityboard
cityboard replied the topic: Spam blocked - Problems with new version
I have the same problem with the contact form (version 3.9.6 and 3.9.7). The message is displayed: "Spam attempt blocked".

I installed the old version 3.9.3 and there is no problem.

Can we expect a solution to this problem?

Thank you!

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