Unique identifier

13 May 2016 15:53 - 13 May 2016 18:19 #1 by Demis [Fox-Labs]
Demis [Fox-Labs] created the topic: Unique identifier
The "unique identifier" field, also called "ticket number" or "case id", generates a unique "service number" for the submission.
It supports series to separate different sequences.
The placeholder {UniqueIdentifier} can be used to represent the ticket number in the On Screen Notification message, and in the notification email.

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